Meet the team | Crown Honda

Profiles

Meet the team members who make Crown Honda Bushey Heath and Crown Honda Hendon award-winning Honda dealerships.



Tim Dibbs

I have been a part of Crown for over 20 years. As a Company Director my main responsibilities are Sales and Marketing.

The most important part of my role is making sure Crown Honda is a place where people want to do business and the staff want to work. Any aspect, large or small.

The thing I most enjoy is that after all these years you still can’t beat the excitement of a family collecting their new car.

I have two girls, Emma and Katie, and when I am not driving them around I love a game of Golf and to keep myself fit(ish).

Something people do not know about me? I am the Current National Honda golf champion.

Tel: 020 8200 4040 Email: timdibbs@crownhonda.co.uk

Lee Monahan

I have been at Crown for over 30 years. As a Company Director, my main responsibilities include overseeing the Aftersales department and the general day-to-day running of the business.

I feel that the most important part of my role is to ensure that Crown Honda continues to be successful by looking after our customers and staff. The thing I most enjoy about my job is that there is never a dull moment - no two days are ever the same!

I have two children, Zoe and Josh, and am happily married to my wife Levina. I like to play golf when I am allowed!

Something most people don't know about me?

I once abseiled down the Harlequin Centre in Watford for charity, even though I am terrified of heights

Tel: 020 8200 4040 Email: leemonahan@crownhonda.co.uk

Dave Cook

I have been part of Crown Honda since 2000, firstly as a trainee Sales Executive before I qualified in that role, but since early 2012 I have had the honour of being Sales Manager at our Bushey Heath branch. I feel the most important part of my role is to ensure that every customer who comes into contact with us either by phone, email or in person, is dealt with in pleasant, professional manner from the start to finish of their enquiry.

I really enjoy catching up with my previous and existing customers that I have had the pleasure of dealing with over the years which is now in excess of 2500 Honda owners!

I've been married for 10 years and have one son, Rocco. I'm normally kept very busy in my spare time with him, however I do find time for watching and playing football.

An interesting fact about me? In the past few years my wife and I have raised over £24,000 for Cancer Research UK by organising two Charity Balls. We hope to do a sponsored Sky Dive in the near future to add to this total.

Tel: 020 8200 4040 Email: davidcook@crownhonda.co.uk.

Steve Tucker

As the Sales Manager at Crown Honda Hendon my main role is to make sure every sales customer feels valued and leaves with a smile. I like to think that I treat every customer like I would want to be treated myself.

I’m proud to say that over the last 20 years a lot of the customers I’ve meet and dealt with are now amongst my friends

I’ve just celebrated 25 years of marriage with Kelly and have 3 Children, Sean, Charlotte and Connor.  I love playing Football, golf and Tennis in my very limited spare time

An interesting fact about me?

In 2008 I was Honoured be being voted Sales Manager of the Year at the National Motor trade awards.

Tel: 020 8200 4040  Email: stevetucker@crownhonda.co.uk​

Clive Marks

I have enjoyed working Honda for more than 20 years now, and as Business Manager for the last ten. As the Business Manager I am mainly responsible for advising and arranging finance on New and Used cars – ensuring that customers enjoy a good buying experience is important to me. I’m proud to be part of a team which has won Motor Dealer of the Year and has been recognised by Honda Finance Europe for being in the top 10 business managers in the UK on several occasions. I am blessed with two children, Emma and Jack, who are my world.

An interesting fact people do not know about me? I met my wife in 1998 when I sold her a new Honda CRX. Some people will do anything do get a deal!

Tel: 020 8200 4040 Email: clivemarks@crownhonda.co.uk

Ram Kanagaratnam

I was originally with Alan Day and when Crown bought Alan Day in 2009, I was sold along with the fixtures and fittings in the showroom.

I am Sales Executive and my role is to understand the customer needs and cater for them.

The most important part of my job is to make sure that every customer who walks through our doors gets the best possible service he/she can. My favourite of my job is meeting people.

I have been married for 15 years to the same woman and I still love her. I have three lovely girls called Angelica, Gabriella and Abbigail. I am a keen photographer and I love to spend time with my family if and when I get a chance.

Little known fact about me?

I was once a star on You Tube, when I was in a National High Jump competition, but tripped up and head butted the bar as I attempted my final jump.

Tel: 020 8200 4040 Email: ram@crownhonda.co.uk

Matthew Sullivan

I recently attained the highest Honda qualification of Repair Technician, which makes me one of the two most senior technicians at Crown Honda Hendon​. As a workshop team leader it falls to me to liaise with the other technicians and the Service Advisors to ensure that customers are kept informed while their Honda is in for its annual service, MOT or repairs.

I'm happily married with a baby boy and am very much looking forward to this exciting next chapter in my life.

Tel: 020 8200 4040 

Sharon Boreham

I have been working for Crown Honda for 6 years, before that I worked for Virgin Atlantic for 15 years.

I love working as part of a team especially on the reception at Crown Honda, where I get to meet and greet customers on a daily basis. I also work with a great bunch of people and have made some good friends.

I enjoy going to the gym, I try to go at least twice a week!

Tel: 020 8200 4040

Robert Ward

I have been with Crown Honda for 6 years now. As the Group Service Manager I am responsible for the day to day running of both of our Service department, making sure we maintain Crown Honda's high standards for both our customers and staff.

I enjoy the constant buzz and enthusiasm from all the staff who are dedicated to making our customers' experiences memorable.

I have been married to my wife Julia for over 30 years and together we have 2 children - a daughter of 24 and a son of 20.

Tel: 020 8200 4040 Email: robertward@crownhonda.co.uk

Peter Chatterjee

I have been working for Crown for 7 years now. My initial role at Crown was as a Parts Advisor, until I joined the Bodyshop and trained to become an Bodyshop Estimator.

The most important aspect of my job is ensuring customers have an enjoyable experience and in the unfortunate event that their Honda is damaged, ensuring that the repair is carried out without any difficulties. I enjoy the fact I get to meet so many different people every day.

I enjoy watching most sports and motor sports with my favourite being football. I love watching England play football and try to get to as many games as possible!

Tel: 020 8200 4040 Email: peterchatterjee@crownhonda.co.uk or hendon.bodyshop@crownhonda.co.uk

Mark Luff

I have been with Crown Honda for more than 25 years. As Group Parts Manager I am responsible for controlling stock and all parts sales, ensuring we have the right parts at the right time. I enjoy interacting with retail and trade customers and the general 'motor trade banter'.

I am married to Jo, have a daughter Nicola and a son Darren. I am a social member of Harrow Weald Lawn Tennis Club but now play golf at Grimsdyke Golf Club and follow local football club Wealdstone.

Something people don’t know about me - I have been to see rock band The Stranglers over 70 times.

Tel: 020 8200 4040 Email: markluff@crownhonda.co.uk

Richard Carter

I joined Crown Honda Hendon in summer 2013 as a Sales Executive. Since then I have enjoyed developing my understanding of our products and the Honda brand so that I can tell my customers about the advantages of owning a Honda. I previously worked in the industry as a Customer Services Manager, and I believe that this experience helps me to provide great service to my customers.

Outside of work I am jack of all sports, master of none! My hobbies range from water sports and winter sports to the less exciting badminton and golf.

A little known fact about me? I once worked as a Ski Rep in Austria, where I discovered that I am allergic to Jagermeister!

Tel: 020 8200 4040 Email: richardcarter@crownhonda.co.uk

Vishal Bisnath

My name is Vishal and I started working at Crown Honda in 2013 after having worked in the Motor industry for 5 years. I really enjoy working here and being part of the team. The guys here have made me feel very welcome and have been very supporting all round.

I enjoy interacting with customers and helping them purchase a new vehicle and you could say I feel as excited as my customers when they come in to collect their new car. I always strive to exceed customers' expectations and to ensure that customers leave completely satisfied with all commitments having been fulfilled.

I am married with 2 boys who I adore and love to bits and with whom I spend most of my spare time.

A little known fact about me? I love the thrill that accompanies speed and occasionally go on racing track days at Brands Hatch & Silverstone.

Tel: 020 8200 4040 Email: vishalbisnath@crownhonda.co.uk

Vas Antoniou

I have worked for Honda for over 30 years now as a Master Technician and recently a Repair Technician, which is the highest qualification Honda Technicians can achieve and makes me one of the most senior technicians at Crown Honda Hendon. I love my job because of the people I work with and the fact that I get to meet interesting people every day.

Something a lot of people don't know about me? I'm a devoted Martial Artist.

Tel: 020 8200 4040

Paul Woods

I worked at Crown Honda Bushey Heath as a Service Advisor for 4 years before moving to Crown Honda Hendon to be the Service Reception Manager. I enjoy my job and am lucky to have a great team working for me. Together we try to deliver exceptional service to our growing customer base.

I am married and have 3 children who keep me busy! I am also an avid football fan and a lifelong supporter of Watford Football Club.

Tel: 020 8200 4040  Email: paulwoods@crownhonda.co.uk

Jason Baum

Hi, I'm Jason! I've been matchmaking people to cars since I was 21, always cherishing and relishing in the excitement of handing over the keys to someone's new pride and joy. It makes me feel like Father Christmas!

I have a gorgeous wife and a ridiculously cute little boy who is as into cars as his old man is.

Fun fact about me: my love for steak means that I'll never be a vegetarian. It's my one true love (after my family of course).

Tel: 020 8200 4040  Email: jasonbaum@crownhonda.co.uk​

Michael Charge

I have worked as a Service Advisor at Crown Honda since 2009 at Crown Honda Bushey Heath then Crown Honda Hendon and recently back to Bushey! The most important aspect of my role is taking care of our customers during their visits for their annual service and maintenance of their Honda.

My hobbies include a strong interest in American sports and I have been travelling to American for the last 5 years to watch games live. These include NASCAR in Texas, Baseball in San Francisco and American Football in Chicago.

Tel: 020 8200 4040 Email: michaelcharge@crownhonda.co.uk

Daniel De Lucia

I have worked here at Crown for 18 years in the Sales Department trying to provide a high level of service to our customers. The most important aspect of my job is to make sure customers have such a great experience that they want to come back and purchase again.

What do I most enjoy about my job? Talking to people.

I have a boy of 17 and a girl of 15 years old. My son plays Sunday league football and my daughter swims for a local club.

A little known fact about me? I ride the London to Brighton bike ride for charity.

Tel: 020 8200 4040 Email: danieldelucia@crownhonda.co.uk

Johanna Morley

I have been working for Crown Honda as a Receptionist since 2002. I get to work at both branches and enjoy my job because every day is different.

I am happily married and have 2 amazing and beautiful children who keep me very busy.

Tel: 020 8200 4040 Email: reception.bushey@crownhonda.co.uk

Chris Beaumont

I joined Crown in November 2015 after nine years as a Bodyshop Manager. I have been in the motor trade since leaving school, working as a mechanic before moving into the Bodyshop.


I worked as an insurance assessor for three years to see what it was like to experience the other side.

When I was younger I travelled round the world for two years to see Australia, New Zealand, Fiji, Hawaii, Canada & the USA.

I am married to my lovely wife Sally & have a seventeen year old daughter Hannah & a thirteen year old boy called Samuel. We also have four guinea pigs & two rabbits. That's what you get for having a daughter I suppose!

My hobbies are motorcycle riding & watching racing, Rugby (come on sarries) Chelsea FC and gardening.

I have met Bruce Dickinson from Iron Maiden several times & given him lifts to Watford Junction. I also met Barry Sheene while we were staying at the same hotel and several England cricket stars at my wife Sally`s cousins wedding. I spent a lot of time in Bradley Wash's company when he was younger (nut case!).

Tel: 020 8200 4040 Email: bushey.bodyshop@crownhonda.co.uk

Gary Hedge

I joined Crown approximately 15 years ago as a Service Advisor. I have a mechanical background and this has always helped me. After 4 years I became Customer Service Manager. I have always felt that my strengths have been a direct result of this.

In 2006 I became a Sales Executive. In my first year I was in the top 12% of Honda Salesmen in the United Kingdom. I am now in the top 6%. I hope, with the help of Crown’s customers to improve over the next few years. I strongly believe that the sale of a car should be backed up by customer service. I have made many contacts in the Crown network. I view many of our customers and the people I work with as personal friends.

The most important part of my job is gaining the trust of a customer, and delivering on every promise. This leads to the favourite part of my job, selling a 2nd car to the same customer. Proof right there, that I did a good job!

I have been married to my rock Danielle for 24 years and together we have four children: Rhiannon, Darius, Lochlan and Fletcher. Most of my social life involves their various sporting activities. When I have time I enjoy skiing, playing football, cycling, fishing and running. One day I'm going to learn to dance the Argentine Tango. Unfortunately, I am terrible at golf. To relax I like to read and drink a glass of wine.

Interesting fact about me: For two consecutive years I have come first in the Customer Service Incentive Scheme and as a reward have been afforded the opportunity to visit the Geneva Motor Show and the Paris Motor Show.

Tel: 020 8200 4040 Email: garyhedge@crownhonda.co.uk

Jeffrey Durrant

My early days were spent trying to become the next Sammy Davis Junior.

If only I could dance or sing!

Being married with a family of 4 I very quickly decided that just as much excitement could be found in the motor industry and I have not been proved wrong.

What is great about returning to Honda after some years in the wilderness is that I am with brand and a company that has the customer at the heart of it business which suits me down to the core!

Tel: 020 8200 4040 Email: jeffreydurrant@crownhonda.co.uk

Jim Cheng

My 10 years with Crown Honda has given me much product knowledge across the entire range.

As a technician I am able to carry out maintenance and repairs to customer’s vehicles with confidence. With the support from a great team we are able to resolve all complex technical issues.

My aim is to deliver the highest standard of work as well as meeting customer’s deadlines – “exceeding expectations” every time.

Tel: 020 8200 4040

Bav Mistry

I joined Alan Day Honda back in 2003 as a Service Advisor and progressed to being a Service Reception Manager.

After Crown Honda bought Alan Day in 2009, I enjoyed working with Crown Honda then left the business for five years.

However, I missed Crown so much that I came back in June 2016!

I firmly believe that Honda is by far the best car manufacturer I have had the pleasure of working with in my 26 years in the motor trade.

Tel: 020 8200 4040 Email: bavmistry@crownhonda.co.uk

Michael Pearson

I have worked at Crown for 10 years. As a Service Advisor my role is meeting and greeting customers and ensuring that every customer's visit to Crown is a pleasurable experience.

What do I most enjoy about my job? With different challenges arising daily, no two days are the same.

I have a son also named Michael aged 13, who I enjoy spending time with and I am a keen DIYer.

Tel: 020 8200 4040 Email: michaelpearson@crownhonda.co.uk

Keith Neville

I have been working for Crown for 16 years as a Service Advisor. My responsibilities include looking after all aspects of Aftersales. The most important part of my job is making sure that all our customers receive excellent service every time. The best part is meeting new customers on a daily basis and seeing them leave happy with the service they have received. I have been married for 10 years to Kannika and together we have a son named Leo who's our world. 

Tel: 020 8200 4040  Email: keithneville@crownhonda.co.uk

Paul Eyres

I have worked at Crown Honda for a total of 17 years now and have enjoyed them all. We have great teams at Bushey Heath and Hendon and we all work hard towards the ongoing success of Crown Honda.

I am married with 2 kids and 1 Tibetan Terrier called Marmite. I'm a lover of all sports, especially Football, Golf and Rugby!

Tel: 020 8200 4040 Email: pauleyres@crownhonda.co.uk

Karl Walker

I've been with Crown for 16 years now. In 2014 I achieved the highest qualification that exists for Honda Technicians which makes me the most senior technician at Crown Honda Bushey Heath. I love being a team leader and dealing with customers and making sure that they are kept in the loop about the progress of their vehicles.

I am happily married to my wife Tamara, and we welcomed the newest member of the family, Elliott, into the world in 2014 as I was completing my Repair Technician training!

Tel: 020 8200 4040

Jason Barnes

I have worked as a mechanical technician for 30 years, since leaving college.

I started at Crown Honda 3 years ago. I particularly enjoy my work repairing and servicing vehicles because Honda is a fantastic product, resilient and reliable.

In my free time I enjoy my family, modern jive, go karting and track day driving.

Something most people don’t know about me? In celebration of our wedding, my wife and I are raising money for Cancer Research UK.

Tel: 020 8200 4040


Chris Broad

I am a new addition to the Crown Honda family, having joined early 2017 I have started as a trainee sales executive and I’m picking the brains of Daniel and the team daily. I come from a sales, marketing and customer service background. My aim is to grow as a salesman and provide the best service possible to keep my customers coming back to me. 

I have a beautiful fiancé Judy who has been a big part of my life for 8 years. We recently got engaged in Disney World Florida as part of our world trip. In the space of a year we travelled to 12 different countries, 58 cities. It really was the best experience of our lives and it has helped me grow as an individual in all aspects of life.

I am a Watford season ticket holder and have a love for Poker. I am part of a poker league that plays at many venues around my local area.

Tel: 020 8200 4040 Email: chrisbroad@crownhonda.co.uk

John Ryder

I have only worked at Crown Honda Bushey Heath for a short period, but have been made to feel very welcome and an integral part of the team.

I love meeting people and strive to make each person’s experience at Crown an enjoyable and pleasurable one. Prior to working at Crown, I spent 10 years working at another local Honda garage, so I’m not a complete novice!

One interesting fact about me is that I spent all of last year doing voluntary work at the Hua Hin Elephant foundation in Thailand caring for abused and retired elephants.

Tel: 020 8200 4040 Email: johnryder@crownhonda.co.uk

Zoltan Ferenczy

My name is Zoltan Ferenczy and I work for Crown Honda as a Parts Advisor since 2010.

I used to work before as a Site Maintenance/ Collection and Delivery driver until my language knowledge was good enough to take on the role.

I love my job because no customers are the same and each day is different.

I was born and raised in Hungary and I have lived in the UK since 2007. I have a younger brother who lives in the country as well, so I do not feel homesick. If I'm not working I like to spend my time outdoors and enjoy my friends company. I love motorsport a lot. I like to go go-karting as much as I can...and I would say I'm quite competitive whatever sport I do.

Tel: 020 8200 4040

Martin Ditchfield

I started my career as an apprentice with Crown Honda which lasts for 3 years. I have now been a fully qualified Maintenance Technician for 8 months and I am now working towards becoming a Repair Technician.

In my spare time I play my guitar and listen to music. When I was younger I learnt to solve the Rubix Cube and I can currently solve in in under 45 seconds. At the weekend, when I am not working, I enjoy going travelling and spending time with friends.

Tel: 020 8200 4040

Jay Vekaria

I have been at Crown Honda for approximately 5 years now. I recently attained Honda’s highest award when I qualified at a Repair Technician. I am also a DVSA MOT Tester which I have held for 8 years.

Since I was a kid I was always into motorsports and car design which made lead me to attend university and achieve a degree in Automotive Engineering Design Motorsport

Outside work I spend my time at the gym, socialising, attending car meets and building my car.

Tel: 020 8200 4040

Jay Umradia

I have been part of Crown Honda since they took over the Alan Day dealership in Hendon. I have worked for Honda for 15 years.

As a technician my role is to repair customers cars and get them back on the road, I am also a qualified MOT Tester where I carry out MOT inspections to make sure cars are road worthy.

In my spare time I like socialising with my friends. A little known fact about me – Abba is my favourite band.

Tel: 020 8200 4040

SHELDON ALBERTS

I joined Crown Honda in June as an apprentice. I choose Honda as I am impressed by the brand and the quality of the products they bring out.

Currently I work with the team in the workshop where I shadow the other technicians learning various skills and repair methods.

I enjoy working at Crown as each day is different bringing new challenges and experiences. Furthermore everyone is really supportive and have helped me to fit in.

Once I have finished my apprenticeship I hope to stay with Crown and progress to become a Master Technician.

Little bit about me: I love watching motorsport and football. I try to watch as much as I can on the weekend. I have a brother and a sister who love to keep me bush (unfortunately I am the sibling who is stuck in the middle).

Tel: 020 8200 4040