Q. Who can apply?
A: We welcome applications from anyone aged 18 or over, who lives in the UK.
Q. How much can I borrow on Hire Purchase and Honda Aspirations?
A: Any amount from £1500 up to the price of the car.
Q. Over what length of time can I borrow?
A: Repayments on Hire Purchase can be made over any period between one and five years. The maximum period on Honda Aspirations is 48 months.
Q. How much deposit will I need?
A: It depends on your circumstances and the finance product, but in most instances your part exchange can be your full deposit.
Q. Is the interest rate fixed or variable?
A: The rate is fixed at the time you apply, giving you the security of knowing your repayments will not change.
Q. Does the interest rate vary depending on my credit rating?
A: No – unlike most banks and other lenders, Honda Finance will not penalise you for a lower credit rating. However, as a responsible lender, credit acceptance is subject to status.
Q. Are there lots of forms to fill in?
A: No – the application process is simple. The dealer will ask you the necessary questions and fill out the forms with you in the dealership.
Q. How long does it take to set up the finance agreement?
A: The agreement can be set up in the showroom and decisions can sometimes be made instantly.
Q. What do I do if I have a question you have not answered?
Honda Finance is committed to lending responsibly and is also a member of the Finance and Leasing Association and subscribes to their Lending Code. A copy of this can be obtained at www.fla.org.uk
Q. What if I wish to make a complaint?
A: If you have a complaint about your finance agreement, please write to us at:
Customer Services, Honda Finance Europe Plc, Cain Road, Bracknell, RG12 1HL
Alternatively, please telephone us on 0345 128 8908 quoting your agreement number, if possible. We will endeavour to resolve your complaint quickly and, in any event, we will issue you with a final response within eight weeks of its receipt. If you are dissatisfied with our final response, you may refer your complaint to the Financial Ombudsman Service. Details of how to do this can be found at: www.financial-ombudsman.org.ukWe are members of the Finance & Leasing Association (FLA) who offer a conciliation service which, again, you may refer to if you remain dissatisfied with our final response. Details of how to refer your complaint to the FLA can be found at: www.fla.org.uk