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Crown Honda's COVID-19 information page
COVID-19 update 19th July 2021
In order to prioritise the ongoing safety of our customers and colleagues, Crown will continue to maintain all showroom COVID-19 measures following the Government changes on Monday 19th July.We will maintain the plastic screens, social distancing, hand sanitation, sanitation of customer cars in for service, face mask protocols and unaccompanied test drives.
To maintain COVID measures is the first time Crown has gone against Government guidance, but we believe at the moment it’s the right choice for our customers and colleagues.We will review this decision again, when the Government issues further guidance on August 16 . This will be largely related to the need for ongoing need for self-isolation for individuals who have received two vaccinations.
Please check this page, social media, the Department Of Transport or Gov.uk guidelines for the latest information.
Visiting us | Covid-19 Safety Measures
• Staff wearing masks or face coverings.
• Customers are required to wear a mask or face covering upon entering our showrooms or waiting areas.
• Hand sanitiser available through out the showroom.
• Social distancing.
• Cars touch points are cleaned before and after a demonstration.
• Covering customers seats and steering wheel during a service ect.
• Cleaning all touch points on your car before and after its service.
• Cleaning commonly used touch points throughout the showroom.
Service & Parts
Our Service Departments will remain fully open to all customers. If you need a service, MOT, or a repair we will be here to help. As we have done for many months, we will continue to implement strict safety measures to protect staff and customers.
Open: Monday to Friday 8am to 6pm.
Phone: Bushey 020 8950 3311 | Hendon 020 8200 4040
Email: aftersales@crownhonda.co.uk
Sales
Our showrooms are open with continued safety measures in place.
If you prefer, our sales team are also available online or by phone. We can:
• Send you a walk around video of any new or used car.
• Send you a 15 minute test drive video of any new car.
• Talk to you via video and meet your needs almost as well as if you were with us.
• Visit you at home and offer unaccompanied test drives.
Customers can still collect a car which has been purchased either on line or via the phone from our designated outside handover bay or ask us about our home delivery options.
Open: Monday to Friday 9am to 6pm. Saturday 9am to 5pm.
Phone: Bushey 020 8950 3311 | Hendon 020 8200 4040
Email: sales@crownhonda.co.uk
Click & Collect
You still have the option to buy & reserve Honda Approved Used Cars online via our website. You also have the ability to part exchange and tailor your finance all from the comfort of your home.
Here is a summary of commonly asked questions:
I am a Honda Owner and I have a query.
Please call Bushey 020 8950 3311 / Hendon 020 8200 4040 8am-6pm Monday to FridayQuestions about finance and leases, including renewals and financial difficulty.
Crown Honda are not a finance provider ourselves, but we do act as a broker for two main finance companies when we sell cars. If you have any questions related to your finance agreement, we recommend you first try contacting the relevant finance company as they will be in the best position to help. Whether it is about difficulty paying your finance or that your agreement is due to end, they will be able to help you. Many also have FAQ sections and online accounts so you can find help quickly. For Honda its: 0345 128 8908 or www.honda.co.uk/cars/new/
My Motability Lease is due to end.
If your Motability Lease is due to end please call Bushey 020 8950 3311 / Hendon 020 8200 4040 or email sales@crownhonda.co.uk
I have a Service booked, what should I do?
Our service departments are operating as usual and you do not have to reschedule. We will contact you if this changes.
My MOT is due, what should I do?
Our MOT department is operating as usual. If you would like to book a MOT please visit our MOT page and enquire online. Or call Bushey 020 8950 3311 / Hendon 020 8200 4040
Can I make an appointment for a service?
Yes. To make an appointment please call us on: Bushey 020 8950 3311 / Hendon 020 8200 4040 email us at aftersales@crownhonda.co.uk
Can I take a test drive?
Our showrooms are now open and we offering unaccompanied test drives from our dealership or from your own home (T&C's apply). You can email our sales team Monday to Friday 9am to 6pm at sales@crownhonda.co.uk or call Bushey 020 8950 3311 / Hendon 020 8200 4040
Will AA attend if I need Road Side Assistance?
AA Road Side Assistance Service continues at normal until otherwise advised. In case of an emergency please contact AA on 0800521728.How often and for how long should I run my car if I’m not able to drive it?
If your battery is in good condition, you should be able to leave your car for a couple of weeks without running it.
For more information about how to maintain your car whilst at home please visit this page.
Look after your Honda.
We may be using our vehicles less often right now, but the journeys we do make really count. So to help you and to make sure your car is ready to make that all important journey, we have put together a short video to guide you on the 6 main areas for you to keep an eye on.
If you are worried about your Honda, have it looked over by our experienced technicians with a Spring Health check.
Keep up to date.
We will do our best to keep this page and our social media up to date with the latest information.
These are unprecedented times and we apologise for any inconvenience, we will be back to full operation as soon as we are allowed.
In the meantime - please do keep safe.