Crown Honda's COVID-19 information page

Following the announcement from the Prime Minister we are now closed until further notice.
Please check this page, social media or the Department Of Transport for the latest information.

All customers with service bookings and MOTs or new and used car deliveries will have their bookings rescheduled.
Calls will be made to everyone once we are able to resume normal working hours.

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Here is a summary of commonly asked questions or concerns:

I am a key-worker and have an emergency, who should I contact?

If you are a key-worker e.g. Doctor, Nurse, Police and have an emergency with your vehicle we will endeavour to try and help.
In the first instance, please email us 9am-5pm Monday to Friday at keyworker@crownhonda.co.uk and we will do our best to get back to you within 2 hours or as soon as possible.

I have a Service booked, what should I do?

Current bookings will be rescheduled. These appointments may be subsequently modified, depending on Government guidelines. We will be in contact as soon as we resume normal working hours.

My MOT is due, what should I do?

Vehicle owners will be granted a 6-month exemption from 30th March for MOT testing, enabling them to continue to travel to work where this is absolutely necessary , or shop for necessities.
For more information please visit this link.

Can I make an appointment for a service?

At this present time we are not able to schedule any appointments until we return to normal working hours. Please keep an eye on our website and social media as the situation is being constantly updated.

Can I take a test drive?

Our showrooms are currently closed, once we return to normal working hours, test drives will be available.

My Service Plan about to expire, will it still be valid?

We would advise customers to arrange for their vehicle to be serviced at their earliest convenience once the current COVID-19 restrictions have been lifted.
All Honda Service Plan claims will be considered and supported due to any delay due to the current restrictions.

My Extended Guarantee is about to expire, will it still be valid?

We would advise customers to arrange for any guarantee repairs at their earliest convenience once the current COVID-19 restrictions have been lifted.

My Honda Manufacturer's Warranty is about to expire, will it still be valid?

In the event customers cannot gain access for a repair to be completed under the Honda Manufacturer Warranty and we are not aware of it, please email your details and a brief description of the fault of the vehicle

to info@crownhonda.co.uk. These will be looked at and we will contact you once we resume normal working hours.

How often and for how long should I run my car if I’m not able to drive it?

If your battery is in good condition, you should be able to leave your car for a couple of weeks without running it.

Will AA still attend if I need Road Side Assistance?

AA Road Side Assistance Service continues at normal until otherwise advised. In case of an emergency please contact AA on 0800521728.

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Keep up to date.

We will do our best to keep this page and our social media up to date with the latest information.

These are unprecedented times and we apologise for any inconvenience, we will be back to serve you again as soon as we are allowed.
In the meantime - please do keep safe.