Crown Honda's COVID-19 information page

Please check this page, social media, the Department Of Transport or Gov.uk guidelines for the latest information.


November 5th 2020 Update

Service & Parts

Our Service Departments will remain fully open to all customers. If you need a service, MOT, or a repair we will be here to help. As we have done for many months, we will continue to implement strict safety measures to protect staff and customers.

Open: Monday to Friday 8am to 6pm.
Phone: Bushey 020 8950 3311 | Hendon 020 8200 4040
Email: aftersales@crownhonda.co.uk

Visiting us | Covid-19 Safety Measures

In this video, we demonstrate how we are taking processions and following guidelines given by Public Health England whilst servicing customer's cars. Some staff maybe wearing face masks or coverings, customers are now required to a mask or face covering when entering the showrooms or waiting area.

Explore Services

Sales Enquiries

Our showrooms will be closed until further notice but our sales team will be in the dealerships to continue car sales remotely.

Additionally our team can:

• Send you a walk around video of any new or used car.

• Send you a 15 minute test drive video of any new car.

• Talk to you via video and meet your needs almost as well as if you were with us.

• Visit you at home and offer unaccompanied test drives.

Customers can still collect a car which has been purchased either on line or via the phone from our designated outside handover bay or ask us about our home delivery options.

Open: Monday to Friday 9am to 6pm.
Phone: Bushey 020 8950 3311 | Hendon 020 8200 4040
Email: sales@crownhonda.co.uk

Click & Collect

You still have the option to buy & reserve Honda Approved Used Cars online via our website. You also have the ability to part exchange and tailor your finance all from the comfort of your home.

Explore Buy Online



Here is a summary of commonly asked questions and our latest updates:


I am a key-worker and have an emergency, who should I contact?

If you are a key-worker please call us Bushey 020 8950 3311 / Hendon 020 8200 4040 email us 8am-6pm or email Monday to Friday, or email us out of hours at keyworker@crownhonda.co.uk


I am a Honda Owner and I have a query.

Please call Bushey 020 8950 3311 / Hendon 020 8200 4040 8am-6pm Monday to Friday or email us out of hours at aftersales@crownhonda.co.uk


Questions about finance and leases, including renewals and financial difficulty.

Crown Honda are not a finance provider ourselves, but we do act as a broker for two main finance companies when we sell cars. If you have any questions related to your finance agreement, we recommend you first try contacting the relevant finance company as they will be in the best position to help. Whether it is about difficulty paying your finance or that your agreement is due to end, they will be able to help you. Many also have FAQ sections and online accounts so you can find help quickly. For Honda its: 0345 128 8908 or www.honda.co.uk/cars/new/finance-faq.html



My Motability Lease is due to end.

If your Motability Lease is due to end please call Bushey 020 8950 3311 / Hendon 020 8200 4040 or email sales@crownhonda.co.uk


I have a Service booked, what should I do?

Our service departments are operating as usual and you do not have to reschedule. We will contact you if this changes.


My MOT is due, what should I do?

Our MOT department is operating as usual. If you would like to book a MOT please visit our MOT page and enquire online. Or call Bushey 020 8950 3311 / Hendon 020 8200 4040


Can I make an appointment for a service?

Yes. To make an appointment please call us on: Bushey 020 8950 3311 / Hendon 020 8200 4040 email us at aftersales@crownhonda.co.uk


Can I take a test drive?

Our showrooms are currently closed but we do supply the option to test drive cars from home (T&C's apply). You can email our sales team Monday to Friday 9am to 6pm at sales@crownhonda.co.uk or call Bushey 020 8950 3311 / Hendon 020 8200 4040


Will AA still attend if I need Road Side Assistance?

AA Road Side Assistance Service continues at normal until otherwise advised. In case of an emergency please contact AA on 0800521728.


How often and for how long should I run my car if I’m not able to drive it?

If your battery is in good condition, you should be able to leave your car for a couple of weeks without running it.

For more information about how to maintain your car whilst at home please visit this page.

How to maintain your vehicle during lockdown

We may be using our vehicles less often right now, but the journeys we do make really count. So to help you and to make sure your car is ready to make that all important journey, we have put together a short video to guide you on the 6 main areas for you to keep an eye on.


Keep up to date.

We will do our best to keep this page and our social media up to date with the latest information.

These are unprecedented times and we apologise for any inconvenience, we will be back to full operation as soon as we are allowed.

In the meantime - please do keep safe.