Heading
Close X
Menu
REVIEWS | Share your experience
We like to hear back from our customers to see how we’re doing and feel it’s important we listen to them to find out what their needs and expectations are. Over 94% of our customers say they are completely satisfied and winning a customer care award tells us we have the right approach.
We are however always striving to improve and exceed our customers’ expectations. If you think we are doing a great job please leave us a review via one of the links below.
Contact the management
If you would like to send our directors Tim or Lee some direct comments please email them at feedback@crownhonda.co.uk or alternatively Click Here. For complaints, please click here.
Google Reviews
"Just want to say a huge thank you to the Crown Honda Team at Bushey, during the pandemic, they managed to get my vehicle checked, tested, and fixed in a very good timely manner, due to the dealer being open for a short time during the period. Even though it was the first time i visited the dealer with my Honda, i was very satisfied with the customer service and staff at the dealership. Everyone at the dealership was friendly, and manage to explain the problem with my vehicle. i will now be using this dealer more often for all my vehicle needs."
Review us on Google | Hendon
Review us on Google | Bushey Heath
The Motor Ombudsman
"I really like the approach these guys take. I made it clear that I wasn't quite ready to buy and that I was early in my research stage of finding my next car and there was none of the pressure that I've come to dread from going in to a car dealership - just lots of friendly advice. I ended up taking a CR-V out for a test drive and I think it's what I'm going to be going for in a couple of months. Such a lovely car, and I've had a few Hondas in my time"
Reevoo
"Service is always great, staff very helpful and friendly. Reminders regarding MOT & service always sent on time. Waiting area very comfortable and hygienically clean with a choice of hot and cold drinks"
Facebook Reviews
"Fantastic team who give excellent service and high quality workmanship. the staff are all very helpful, knowledgeable, pleasant and highly professional at all times. would highly recommend"
Some more kind words from our customers
"We live locally and last week a neighbour pointed out to me that our parked car had a flat tyre. As regular use of the car is essential, I telephoned Crown Honda and was quickly given sound advice as to how to contact Honda Support. A breakdown engineer arrived within 30 minutes, did a temporary repair and the re-inflated the tyre. I immediately drove to your showroom where I found that your Receptionist, Deanne, had already booked me in for an emergency check of the tyre and how to take the necessary action. This in fact was the supply and fitting of two new tyres. All of this was dealt with in a prompt and helpful manner.
I was then able to use the car the next day. At this point I did have a warning light on the display and again Deanne arranged for someone on the service team to establish the cause and reassure me that there was no risk involved in driving the car and no further mechanical intervention was needed.
Although I have mentioned Deanne by name, I should state that all members of the team were praiseworthy in the way they managed to assist in handling an unscheduled emergency."